You can cancel your order after your payment has been confirmed. Just make sure to contact us or cancel your order within 24 hours after your payment confirmation. Click here to cancel your order.
Orders are eligible for modification before 5:00 AM (GMT).
An order that has been placed after 5:00 AM (GMT) can be canceled during one hour.
Contact our Customer Care team with the missing item’s name and the order number. Note that a package picture is going to be required to solve the issue.
The estimated time of delivery for standard shipping is within 3 to 5 business days.
Of course. When your order is shipped out, we will send you a tracking number. You will also be provided with a link that will help you to follow your order and see the estimated time of delivery.
Standard shipping is completely free.
Write down the coupon code the same way as it is written, without spaces.
After entering the coupon code click the “apply coupon” button and your coupon discount will be registered.
Note: The coupon code must be entered during the checkout period, as you won’t be able to register it later.
If you are having issues with applying the coupon code, check the following:
Only one coupon code can be used per order. The same applies to free delivery codes too.
Coupon codes cannot be used for already discounted items.
Coupon codes cannot be used in conjunction.
Coupon codes have expiration dates, check the expiration date of your coupon.
Still experiencing issues? Contact us.
Only one coupon code can be used per order.
Products can be returned for a refund or a replacement within 30 days after you receive them. Contact us via email at (firstname.lastname@example.org) to get detailed instructions on how should you return your product. For more information about returning products, refer to our return policy.
Products can be returned for a replacement within 30 days after you receive them. When we take the product in its original packaging, a new one will be immediately shipped to you. We’ll refund the price difference if the need arises. For more information about refunds, refer to our refund policy.